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Exhibitor FAQs

Exhibitor FAQs

Have a question about exhibit sales, exhibit hall hours, or exhibitor registration? We can help! Below we have answered some of the most Frequently Asked Questions about exhibiting at RETC 2017.


How do I purchase exhibit space at RETC 2017?

Under Exhibitors & Sponsors, go to the Interactive Floorplan and click on the desired booth. You can zoom in on sold booths to see who occupies them or click on a booth to see more details about the exhibitor. Click on an available blue booth and “click here” will display to begin the online space application process.

What are the specs for exhibit booth construction?
  • 10' x 8' exhibit spaces
  • A 7" x 44" company ID sign with company name and booth number
  • An 8' back drape with 3' draped side rails
  • Furnishings, carpet and other exhibit space options are available online through the Exhibitor Service Kit.
When can I order furnishings?

Furnishings can be ordered anytime after April 3, 2017, through the Exhibitor Service Kit.

I am unable to login to the dashboard, can you send me a new password?

On the Exhibitor Dashboard login page, click “Forgot ID or Password”. Enter your ID or email used during the space application process and Map Your Show, the RETC exhibit sales and floorplan enhancement vendor, will send your credentials to the company contact on file.

When can I register for exhibitor badges?

Exhibitor Registration opens April 3, 2017, through the Exhibitor Dashboard. Exhibitors must use the online “Exhibitor” registration process to claim their complimentary allotment. You will need an exhibitor badge to enter the exhibit hall for move-in and one hour prior to exhibit show hours to restock materials. For more information regarding exhibitor registration, please visit Exhibitor Registration.

How many complimentary registrations do we get?

Exhibiting companies are allocated two (2) complimentary, full conference registrations for each 10'x8' booth valid for registration bag/materials, technical sessions, exhibit hall entrance and functions; and two (2) complimentary exhibits only registrations for each 10'x8' booth for exhibit personnel. Exhibit personnel who are above the number of complimentary badges allotted for your booth space will be charged for additional badges. Online registrations can be made from the Exhibitor Dashboard, click Badge Registration.

How do I get more exhibitor badges?

You can purchase additional exhibitor badges for both full conference and exhibits-only. Additional fees for the conference week will be available.

What are the exhibit hall hours?

The exhibit hall is open on Monday, June 5, 2017 from 5:00 pm to 7:00 pm ; Tuesday, June 6, 2017 from 11:00 am to 2:00 pm and 4:00 pm to 6:00 pm, Wednesday, June 8, 2016 from 9:00 am to 12:00 pm.

What are the exhibit hall set-up hours?

The exhibit hall will be open for exhibit set-up on Sunday, June 4, 2017 from 8:00am to 5:00pm and Monday, June 5, 2017 from 8:00am to 3:00pm. For a full schedule of exhibitor events, please visit the Exhibitor Schedule.

I haven't received any exhibitor emails, is there a reason for this?

Exhibitor show information emails are only sent to the email address provided for the contact during the exhibit space application process. If you would like to change SME’s contact, please email exhibits@smenet.org and let us know. Only one contact per exhibiting company, please. Additionally, please add SME and MYS (Map Your Show) to your approved email list to prevent important emails from being directed to junk mail or being caught in your spam filter.

I am interested in sponsoring, where do I find information for sponsorships?

For general information about sponsoring at RETC 2017, please visit Become a Sponsor. For information regarding available sponsorships, please visit Sponsorship Opportunities. For a list of benefits of sponsoring at RETC, please visit Sponsor Benefits.

I am looking for marketing tools, where can I find them?

For exhibitor and sponsor marketing tools including conference logos and web banners, please visit Marketing Tools.

If an exhibitor wants to change their company address, display name, or other contact information, how do they do it?

Exhibitors must email exhibits@smenet.org for contact info changes or company name changes. Exhibitors can update their ShowGuide address, description/products from the Exhibitor Dashboard.

How can I edit my ShowGuide listing?

Login to the Exhibitor Dashboard and click on the ShowGuide Listing button to update your company listing. Note: Please remember to select the "Approved" button for publishing whether you have made changes or not.

What is the refund and cancellation policy for exhibit sales?

Cancellation policy is provided on your exhibit space contract. Notify SME Exhibit Sales in writing at exhibits@smenet.org on or before January 31, 2017, of intention to cancel or withdraw from the exhibition. The exhibitor will be refunded all fees paid per 10' x 8' booth minus a $500 processing fee. After January 31, 2017, the exhibitor will be obligated to pay the total rental cost of the exhibit booth. All exhibitor benefits including complimentary registrations are forfeited.

Where can I reserve my hotel room(s)?

A housing block has been reserved at the RETC 2017 official conference hotel. Please visit Hotels to learn more about available housing.

How many attendees are expected?

We are expecting more than 1,300 attendees at RETC 2017.

I have a question about exhibitor registration, transportation, hotel accommodations or a general question that is not covered here, who should I contact?

If you have additional questions, please contact SME customer service at 303.948.4200 or 1.800.763.3132 (US only), or email exhibit sales at exhibits@smenet.org.

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What Attendees Say

Over four decades of conferences, RETC provides both the experienced tunneling professional and the individual just starting in the business the opportunity to stay connected while integrating new ideas and innovations into contracting, design, and construction.

Bill Mariucci
Team Leader, Kiewit infrastructure Co.
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